l baji Responsible Gaming
Enjoy gaming responsibly — know your limits, keep your family safe, and seek help when you need it.
For players 21 and above onlyThe Foundation of Responsible Gaming
l baji believes that betting and online casino games are a form of entertainment — not a source of income. Ensuring every member has a safe and healthy gaming experience is our top priority. That is why we only allow people aged 21 or above to open an account and strictly prevent minors from participating.
Online gaming is enjoyable when it stays within a planned budget. However, entertainment can sometimes turn into a habit that affects a person's financial and mental wellbeing. With this in mind, l baji provides members with a range of self-management tools so anyone can set their own limits.
Under l baji's Terms and Conditions, age verification is mandatory for membership. l baji may request identity documents at any time to confirm that the information provided when opening an account is accurate.
If you feel that your own gaming habits or those of someone you know are becoming a concern, do not wait — contact l baji via live chat or email. Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Speaking with a trusted family member or a professional counsellor can also help you get to the root of the problem.
Our About Us page explains in detail how l baji operates a safe and transparent platform. Responsible gaming is not just about rules — it reflects our values.
Self-Management Tools
l baji gives members full control over their gaming. The tools below can be activated at any time through live chat.
Deposit Limits
Set a maximum on how much you deposit per day, per week, or per month. Lowering the limit takes effect immediately; increasing it requires a set waiting period.
Session Time Limits
Decide in advance how long you will play in one sitting. When the set time is up, the system will automatically prompt you to take a break, helping you avoid extended uninterrupted play.
Temporary Break (Cooling-Off)
If you want to step away from your account for a while, activate a cooling-off period from 24 hours up to 30 days. During this time, login and deposit are not possible.
Self-Exclusion
If you feel you need to stop playing, activate self-exclusion — for a minimum of 6 months. No account will be reactivated during this period.
Betting History Review
Log in to your account to view your full history of deposits, withdrawals, and bets. Understanding your own patterns is the first step toward responsible gaming.
Contact the Support Team
To activate or cancel any of the tools above, or for advice on your account, speak with the l baji support team on 24/7 live chat.
l baji's Commitment: Member Protection Is Our Priority
Every member's data is kept secure at l baji and our responsible gaming policies are followed strictly. We want you to enjoy your entertainment, but always with your financial and mental wellbeing as the top priority.
Warning Signs
If any of the signs below appear in yourself or someone you know, it is time to seek help.
Trying to Chase Losses
Placing more bets to win back lost money — this is known as "chasing losses" and is one of the most dangerous behaviours.
Spending More Time Than Planned
Spending far longer on games than intended and being unable to take a break.
Spending Beyond Your Budget
Using money set aside for essential expenses (rent, food, loan repayments) for betting.
Withdrawing from Family and Friends
Reduced social interaction and hiding your gaming activity from people close to you.
Mood Changes
Feeling restless, irritable, or distressed when unable to play — this may be a sign of dependency.
Impact on Work or Studies
A decline in professional or academic performance and difficulty maintaining focus.
Where to Get Help
You do not have to handle the problem alone. Get support through the channels below — in complete confidence.
l baji Live Chat
Speak directly with l baji on live chat, 24 hours a day, any day of the week. If you want to activate self-exclusion or a deposit limit, the team will assist you right away.
Email Support
Write to the l baji support email with details of your situation. The team responds in both Bengali and English, and every message is kept confidential.
Family and Loved Ones
Have an open conversation with a trusted family member or close friend. The support of someone close to you is one of the most effective ways to deal with a problem.
Professional Counsellor
Consult a mental health specialist or a counsellor trained in gaming addiction. Professional support can be genuinely effective for long-term recovery.
Minor Protection
l baji strictly ensures that no one under the age of 21 can use the platform. Age is verified at registration and additional proof may be requested if there is any doubt. If there is someone in your household who should be kept away from online gaming, we recommend enabling parental controls on their device.
Remember Before You Play
- Betting is for entertainment only — it is not a reliable source of income.
- The outcome of every game is completely independent and cannot be predicted.
- There is always a chance of losing — play with that in mind.
- Never bet more than your budget allows.
- Avoid playing when you are under stress, tired, or angry.
- Avoid betting when under the influence of alcohol or any other substance.
Our Privacy Policy and Member Information
How l baji collects, stores, and protects members' personal data is set out in detail on the Privacy Policy page. Any information related to responsible gaming requests (self-exclusion, setting limits) is kept fully confidential.
For answers to more general questions about responsible gaming, visit our FAQ page — it also covers account, bonus, and payment topics.